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SHINE (Serving the Health Insurance Needs of Everyone)

The SHINE program is a network of volunteer health benefits counselors who have been trained and certified to provide information and assistance regarding health insurance and benefits to older people, disabled Medicare beneficiaries, and their family, partners, and caregivers.

Services

SHINE Counselors:

  • Offer education about Medicare and other health insurance coverage
  • Evaluate health insurance needs
  • Review present health coverage to maximize benefit for cost
  • Provide information about prescription drug coverage options
  • Help with health benefit claims or billing problems
  • Assist in completing applications for health benefit programs

Eligibility

  • Residents of Somerville or Cambridge age 60 or older

    For office appointments, call one of the following agencies:
    Cambridge Council On Aging - 617-349-6220
    Somerville Council On Aging - 617-625-6600, x2300
    Somerville-Cambridge Elder Services - 617-628-2601, x3151

    For in-home appointments, call:
    Somerville-Cambridge Elder Services - 617-628-2601, x3151
  • Residents of other communities age 60 or older
    Call 1-800-AGE-INFO (TTY 1-800-0166)

Fees

  • Free

Massachusetts Health Information
Including Medigap and Medicare RX Plans