Long-Term Care Ombudsman

Description: Visit residents of a nursing or rest home on a weekly basis, and advocate for the resolution of any issues they may have. Document all issues handled and attend a monthly staff meeting. Time commitment: two to three hours per week, flexible schedule. Must attend a three-day certification training.

Skills: Good verbal and written communication skills, sensitivity to the needs of elders, ability to advocate in a professional and diplomatic manner, reliability, respect for confidentiality, and willingness to document concerns.

To volunteer or for further information, call Jenni Caldwell at 617-628-2601, x3107 or send an e-mail to vol@eldercare.org